Covid-19 - If you have booked a stay in our self catering accommodations…

 

We hope you are looking forward to your stay at Border Forest Park - here is some very important information relating to Covid-19 and how it may affect your stay.  Please ensure you read it carefully, for your own safety and that of our staff.  Thank you!

 

Please note check-in is from 4.00pm and no later than 8pm when the barrier closes.

Due to the additional cleaning and disinfecting requirements, we kindly request that you don’t arrive early.  

 

You may notice the lodge/cottage looks a little barer than usual: we’ve removed all additional throws, cushions  and all hair dryers, books, DVDs, games and ornaments to help minimise the risk from Covid-19. 

 

All surfaces and high touchpoint areas have been disinfected. 

 

We only make up the bedding for the number of people booked and we assume if there’re just 2 of you the double bed is made, please let us know if you wish a single bed to be made.

 

You will appreciate that we cannot allow visitors during your stay for obvious reasons.

 

In order to minimise risk for our cleaners please ensure you do the following before you leave:

 

Open all windows to ensure air maximum ventilation. 

 

Empty all internal bins and remove all rubbish to the outside bins, double bagging all rubbish.

 

Strip all beds that you are used, including pillow and mattress protectors.  Please leave bedding, tea towels, oven gloves and towels in the provided laundry bags  (these will usually be found in the bottom of a wardrobe in the main bedroom )

 

Please fill the dishwasher and turn it on.  

 

Please turn the heating systems down to 10 degrees.

 

Please ensure you leave the lodge/cottage and leave your key in the door by 10.00am latest on the day of departure.  

The extended cleaning routines that our staff are following mean they need to get into lodges as quickly as possible.

 

It is very important for the safety of our staff that these steps are undertaken. 

 

Please use reasonable measures to ensure your own safety and ensure you comply with government guidelines at all times.

 

If at any time you suspect you may have Covid-19 you must notify us on 01830 520 259 and return home immediately.  

 

If it is not possible for you to return home any additional charges due to your stay being extended and / or future guests being moved to another lodge or compensated will be chargeable to you.  

 

Such charges will be at the prevalent rate on our website, or such rate as paid by guests who have been moved and / or reimbursed.

 

For the safety of our staff and future guests, as well as to comply with government regulations, it is imperative that you inform us if you have, or suspect you may have, Covid-19. 

 

Thank you for your support and understanding in this.

Heron Lodge

1/5

Spacious, contemporary and stylish lodge with two double and one twin. Large open plan living space with lounge, kitchen and dining area and doors leading out to decking with views over the brook. Outdoor hot tub.

FROM SATURDAY 1st JUNE 2019  THIS LODGE WILL NOT HAVE A HOT TUB

Up to 2 dogs allowed

750 sq. ft

Accommodates 6 including children and infants 4 adults (MAX)

2 doubles and 1 twin

Osprey Lodge

1/4

Lovely holiday home with modern and contemporary styling. One double with en-suite WC and one twin. Shower. Open plan living space with lounge, kitchen and dining area with doors leading out to decking with views over looking the border forest burn. Outdoor hot tub.

Up to 2 dogs allowed.

FROM MONDAY 1st JUNE 2020  THIS LODGE WILL NOT HAVE A HOT TUB

450 sq. ft

Accommodates 4 including children and infants 3 Adults (MAX )

1 double and 1 twin room

Goshawk Lodge

1/4

Lovely holiday home with modern and contemporary styling. One double with en-suite WC and one twin. Shower. Open plan living space with lounge, kitchen and dining area with doors leading out to decking with views over looking the border forest burn. Outdoor hot tub. Up to 2 dogs allowed.

450 sq. ft

Accommodates up to 4 including children and infants 3 adults ( MAX ) 

1 double and 1 twin room

Little Owl Lodge

1/3

A holiday home perfect for couples with one double with ensuite WC and Shower. Open plan living space with lounge, kitchen and dining area with doors leading out to decking and small private garden with views of the burn. Outdoor hot tub.  1 dog allowed.

400 sq. ft

Accommodates 2 ADULTS only

1 large double

Stable Cottage

1/4

Stable Cottage is a ‘bijou style semi detached property with a kitchen/diner, one twin bedroom with en-suite bath room. Direct access from the bottom of the park onto the Kielder Forest.Up to 2 dogs allowed.

400 sq. ft

Accommodates 2 adults

1 twin

Firtree Cottage

1/4

The Firtree cottage is a ‘bijou style semi detached property with a kitchen /diner, one double bedroom with a en-suite shower. Direct access onto the Kielder Forest.

Up to 2 dogs allowed

400 sq. ft

Accommodates 2 adults

1 double

Puffin Cottage

This lovely, contemporary, one bedroom Timber-clad cottage, has an open plan living space, kitchen/diner with one l double with en-suite shower  and a private veranda overlooking our little burn . 1 dog allowed

400 sq. ft

Accommodates 2 adults

1 double

Camping Pods 

Wooden camping pod with electricity, heater and power sockets included. Guests are required to bring their own bedding/sleeping bags and sleeping mats/mattresses. Shared kitchen facilities with microwave and fridge/freezer and a toilet and shower block are available on site for guests. 2 dogs allowed

Please note the kitchen area and fridge/freezer is not available during the winter months.

 

Dimensions: 1.8m x 3.4m (5.9ft x 11.2ft)

 to book a pod email info@borderforest.com or call 01830 520259

Border Forest Holiday Park 

Cottonshopeburnfoot,

Nr Otterburn

Northumberland, NE19 1TF

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01830 520259

info@borderforest.com